(855)836-2812

Updated: (January 2025)

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SMS Terms & Conditions SMS Consent Communication: The information phone number obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. Types of SMS Communications: If you have consented to receive text messages from Hope Aging Care, you may receive messages related to the following: a) Appointment reminders b) Follow-up messages c)Billing inquiries Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your appointments, account status, staff schedule(s) or billing. Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. You may opt-in to receive SMS messages from Hope Aging Care in the following ways: a)Verbally, during a conversation, b)By submitting an online form, c)By filling out a paper form. You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly at 855-836-2812 or info@hopeagingcare.com to request removal from our messaging list. If you are experiencing any issues, you can reply with the keyword "HELP." Or, you can get help directly from us at https://www.hopeagingcare.com/contactIf you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. Message and data rates may apply. You can opt-out at any time by texting "STOP." For assistance, text "HELP" or visit our https://www.hopeagingcare.com/privacy-policy-termsandcondition page. Message frequency may vary Privacy Policy SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third
party and affiliate company for marketing purposes.

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Hope Aging Care operates https://www.hopeagingcare.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

 

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

 

Information Collection And Use

 

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").

 

Communications

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We may use your Personal Information to contact you with newsletters, marketing or promotional materials with your permission

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The following Privacy Policy and Terms of Service explains how Hope Aging Care collects, uses, and discloses your personal information when you communicate with us via email and text message.

1. Information We Collect

• Phone Number: Your phone number is automatically collected when you send or receive text messages from us.

• Message Content: The content of your text messages, including any information you provide to us voluntarily.

2. How We Use Your Information

• To Respond to Your Inquiries: We use your phone number and message content to respond to your inquiries, provide customer support, and address any issues you may have.

• To Send You Service-Related Messages: We may use your phone number to send you important service-related messages, such as appointment reminders, and other service related messages. 

3. Data Security

We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure.  

4. Data Sharing

We do not share your personal information with any third parties without prior approval.

5. Your Rights

• Messaging frequency may vary.

• Message and data rates may apply.

• To opt out at any time, text STOP.

• For assistance, text HELP or visit our website at https://www.hopeagingcare.com.

• Visit https://www.hopeagingcare.com/privacy-policy for Privacy Policy and Terms & Conditions of Service.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or by sending you a notification via text message.  

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Hope Aging Care

(855) 836-2812

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